Returns & Refunds Policy

At RASARAAJ, we prepare every product with love and care so you always get fresh, high-quality food items. We have a clear and simple returns policy for your peace of mind.

Easy Return

• Please contact us within 24–48 hours of delivery at shardaa1solutions@gmail.com.
• Share your order details and a clear photo of the product so we can resolve the issue quickly.
• Once approved, we will arrange a replacement or refund.

Eligible Returns

We will happily replace or refund your order if:

• The product was damaged during delivery.
• You received the wrong item.
• The product reached you in a spoiled or expired condition.

Non-Returnable Items

For food safety reasons, we cannot accept returns if:

• The product has been opened, unsealed, or consumed.
• The product was not stored properly after delivery.
• The return is due to personal taste preferences.

Refund & Replacement Timeline

• Refunds/replacements are processed within 7–10 working days after approval.
• Refunds will be made through the same payment method used for purchase.
• Gift orders may be compensated with a gift credit or replacement product.

Need Help? We’re committed to making your experience with RASARAAJ smooth and satisfying. If you have any concerns about your order, please reach out to us: shardaa1solutions@gmail.com